Clapa General Services Limited (CGS) is a Logistic Management Services and Supply Chain Solutions provider in East and Central Africa – with an enviable foothold of the freight handling market in Kenya, Uganda, Rwanda, Congo, and Southern Sudan from the UAE, Asia, Europe and America.
Main business is handling and moving of loose or containerized cargo across several regions of the world. An integrated Logistics services provider headquartered in Kenya, offering services in multiple segments of logistics predominantly; Sea Freight, Airfreight, Project Cargo Transportation, Cargo Terminals, Warehousing and Custom Clearance/Brokerage.
The VISION is to establish ourselves as the best logistics service provider by garnering the respect of our shippers and developing successful and satisfied customers and employees by focusing on our 3-Strengths RELIABILITY, SECURITY, TIMELINESS, acronym as REST; the approach to solving our customers logistics processes and freight management needs, especially those who ship freight via less-than-truckload (LTL).
Our MISSION is to decrease freight management inefficiencies and to provide maximum hard and soft cost savings for our customers in the process of shipping less than truckload-cargo or truckload freight and small package freight by providing logistics answers through our tested and proven transportation management procedures.
In order to achieve our mission in sustaining excellence and integrity in the provision of freight forwarding, Warehousing, distribution, customs Brokerage, International transport and logistics services to our clients and industry stakeholders we have set various Quality Measurement Standards:-
- Uphold, appraise and frequently improve an effective and efficient Quality Management System, established on progression method, as a minimum satisfying the requirements of Quality Management System Standards ISO 9001 – 2008.
- Certify that our personnel are committed to the organization’s QMS objectives through frequent training programs.
- Make sure that quality goals, particularly those that meet requirements for services are embedded in relevant functions and at all levels within the organization. Quality objectives shall be a benchmark and consistent with Quality Policy
Our vision emphasizes our aim to be the go to logistics provider for all their shipping needs, but also as an employee or investor; underlying our core values:
- Efficiency
- Reliability
- Flexibility
- Accountability
- Responsiveness
- Quality of service
- Continuous Improvement
- Development of People
- Punctuality and Timeliness
Our business philosophy is pegged upon attaining and maintaining the highest quality standards. We progressively integrate compliance into every aspect of our business and adhere to regional and international certifications such as:
Our Core Services
Our vision is to establish ourselves as the best logistics service provider by garnering the respect of our shippers and developing successful and satisfied customers and employees.
Supply Chain Management
Cargo Pick-up and delivery, innovative logistic solution for the delivery of small cargo.
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Clearing and Forwarding
We do Customs Clearance of both imports and exports with customer satisfaction as our priority
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Air Freight
Our Air Freight services have been designed for customers who need their goods delivered urgently.
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Sea Freight
Sea-Air cargo is the last to be loaded and the first to be unloaded, reducing transshipment times and risk.
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Road Freight
To best support your ever-changing logistics needs, we are continuously evolving our transportation services.
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Warehousing and Storage
Our warehousing facility is offered as per the products and the packaging of the products are stringently checked
read more→Professional accurate and timely clearance of your freight across borders in compliance with authorities and government.
Extra-ordinary cargo, out of gauge freight through diverse terrains hard to access destinations.
Extra-ordinary cargo, out of gauge freight through diverse terrains hard to access destinations.